Jarvis On NewsNight

The following is the text of a comment I posted to Jeff Jarvis’ blog, Buzzmachine, on his recent appearance on CNN NewsNight to discuss the recent Michael Moore film. His viewpoint has received quite a bit of criticism – unfairly, I believe.

Though I am a fan of Moore, if only for his attempt to try to change something (I do believe he is genuinely interested in having a positive impact on society), I do have to agree with Jeff’s assessment of the film and Moore’s style of film-making. Moore’s films do appear to resort to the same selective use of facts on their issues as the targets of their scrutiny (the NRA, big business, Bush and the Republicans).

However, I would argue that without resorting to an extreme viewpoint (not only in this film, but also in Bowling for Columbine), Moore would never be heard. Period. I’m not saying that’s a good thing – just the way it appears to work with US media audiences.

Speaking as a Canadian who only recently moved to the US, I have found the news and the viewpoints presented in the US media to be very insular, internally-focused. I didn’t have access to the CBC for four months and basically didn’t hear about anything except for local news, Washington news, or Iraq news. I’m pretty sure there was other stuff going on in the world that was just as bad, just as important, just as worthy of my attention.

The viewpoints being presented in the media are extreme, and complex issues are often distilled to sound-bites that depict difficult issues in black-and-white terms with no room for thoughtful consideration or analysis. They are not conversations. I don’t think I’ve ever heard anyone in the media present their viewpoint in a fashion that suggests they are interested in creating solutions or negotiating – no one has the guts to say “You know what, I’ve reconsidered what you’re saying, and I think you might have a point. Maybe I’m wrong on X.”

I am reminded of Moore’s segment in Bowling for Columbine, where he interviewed one of the producers of Cops. The producer said he couldn’t produce a similar show focusing on white-collar crime, because no one would watch it – it wouldn’t be interesting enough for the audience. Perhaps Moore came to a similar conclusion early in his film-making career – he freely admitted to putting his own spin on the facts on The Daily Show earlier this week. There is no doubt he is intelligent and creative, but perhaps providing a fair and balanced examination of the issues would win him no audience at all, no opportunity to shock us into thinking, to perform a cerebral resuscitation. Without resorting to extreme views, we would be left with only one point of view to consider.

That leaves the responsibility for thoughtful consideration up to us, the public. We have two extreme viewpoints – I believe the truth lies somewhere in between. If we’re going to talk, let’s talk – not just shout at each other.

RSS Newswhore

I’m embarrassed to say I only bothered to install an RSS aggregator last week, after I became painfully aware that the bookmarks folder in my browser is the web equivalent of a roach motel: web sites check in, but they don’t ever get checked out. Using RSS to do the heavy lifting seemed like a good idea to keep me informed – hey, if even the Canadian government is hip to RSS, what have I got to lose?

I’ll tell you what: a giant pile of my spare time, that’s what.

It’s not that RSS itself is a bad idea – serving out content in an XML format that can be easily parsed and aggregated is a great idea. I, like any self-respecting, cutting-edge geek, want the newest information and I want it milliseconds after it’s been captured by sensor-studded bloggers on the scene to capture the moment. The problem with RSS is you start drowning in information, and most of that information is essentially identical.

Everyone starts assembling their list of RSS feeds by hitting the big sites first – Slashdot, Wired, CNet, Scripting News, Boing Boing, and anyone else that appears in the top ten of Technorati. And then the updates come streaming in…and in…and in…and in. Who would have thought that 6 billion people could generate so much information? Suddenly I’m dealing with the problem of cleaning out my RSS aggregator in a computer-age equivalent of beat the clock.

But it gets worse.

With RSS, every one of those sites you valued for aggregating news suddenly looks remarkably similar. For example, last week every one of these sites broadcast the latest story about Gmail, or a variant thereof – and there I was, drowning in a mass of RSS posts from different sites on exactly the same topic.

Whoopee, isn’t this magical.

Someone needs to take RSS aggregators/readers to the next level. What I’d like to see is an RSS reader that examines the links in various RSS feeds and assembles a hierarchy of feeds on a particular topic. So instead of seeing a zillion posts, I should see one – the root post to which all the other RSS posts point either directly or indirectly through other intermediate posts. Of course, this would require some work on the part of bloggers to identify the source of their information to enable readers to create such a hierarchy of related posts. For all I know, the solution already exists, but I haven’t heard about it because I ceased to surf the web sometime last week to delete posts in my RSS reader instead.

Grouping related topics in RSS would be one simple way to help people triage the deluge of new information available each and every day. If RSS readers grouped related items, I could delete a “tree” of RSS posts on a topic if I decided I didn’t care about the topic. On the other hand, if I did care to see the commentary, I could “zoom in” to the related RSS posts to view related information and commentary. That way, I could not only get all the latest information using RSS, but also actually find the right information from sites that aggregate news.

We need to start finding smarter ways to present information – all our efforts to enable intelligent access to information still feel really ham-fisted. Clever, but ham-fisted. We have more access to data than ever, but I fear our access to knowledge remains either unchanged or increasingly impaired. Though RSS gives you access to all the information you can eat, our stomach for information is finite. Nobody needs every piece of available information – they need the ability to spot the high points on the sea of information and navigate towards the shores of those information landmarks they actually care about. To do otherwise is to leave the user treading water.