Boing Boing Kaboom!

As if on cue from my entry last week, famed community blog Boing Boing posted an item today discussing its explosive growth in popularity. Apparently the site’s popularity is reaching a point where, if the trend continues, the bandwidth costs will exceed the amount the site’s founders can afford to put into the site.

The ensuing discussion has been underwhelming, if that’s a word (I know it’s not ‘cuz I looked it up, it’s one of the skills I learned in my school). The responses have varied from the obvious “charge a subscription fee” or “show ads”, something that’s never well received by those used to getting their daily infoporn delivered free and unmolested, to the positively naïve “put up a tip jar” suggestions from people who have never actually had to sell something to someone. And of course, there have been the techno-centric solutions: use mod_gzip to compress data, redesign the site user interface to use less text/images/data, and limit the amount of old information presented on the front page. All very fine ideas, and all already used to some extent by the designers of Boing Boing.

The part that interests me: this is a longstanding and recognized problem for community web sites. These sites struggle in obscurity for ages, only to suffer a meteoric rise in popularity that is the ultimate undoing of both the site and those footing the bandwidth bill. Boing Boing is just the latest in a long list of community web sites to face this problem. Just ask Rusty.

Given that numerous readers (and writers) of Boing Boing are aboard the Creative Commons and EFF bandwagons, it seems that some thought should already have been directed at solving this problem: how to allow free content to flourish at the interface between those resources that are made freely available by their creators (content, in this example) and those that are not (bandwidth, in this case)? What’s even weirder is that this problem has remained unsolved for so long, especially given the nearly endless supply of software developers that usually comprise these sites’ readership.

One of my MBA professors was fond of pointing out the folly of believing we will move to a pure service-based economy: we can’t all make a living by giving each other haircuts and massages – someone has to make the scissors and massage tables. And, chances are, they want to be paid in cash, not hair clippings and “happy endings”. Well, not hair at least.

If Boing Boing really is a community, where the common currency is not money but something else (whuffie, for example, to use Cory‘s term), then the community membership needs to be willing (and able) to provide the currency required to keep the site running. Readers of Boing Boing already provide one half of the capital required by the site to keep it running, namely content in the form of submissions to the web site (and discussions, if they ever turn comments back on). What we need now is a mechanism that allows the community to step up and provide the other half of the currency Boing Boing must expend to serve the community: bandwidth and processing power.

In the case of community web sites, we can trick the bill collector to accept hair as a form of payment. Smart guys like Bram Cohen and Ian Clarke, creators of BitTorrent and Freenet respectively, have shown us that we can harness the collective bandwidth and CPU resources of Internet. And we can do it for “free” – if by “free” you mean the amortize cost of the maintaining the community over the user base, who will bear the burden, albeit willingly, as part of their monthly Internet bill or pilgrimage to Fry’s. It seems to me a distributed P2P content system that allows the community to be self-sufficient, rather than free-riding on the efforts of the community founders, is exactly the kind of solution Boing Boing needs.

All that remains is some smart guys like Bram and Ian to step up and make it happen – and aren’t these the kind of people that read Boing Boing regularly?

Spin! Spin! SPIN!

We had an interesting session today with Paul Patterson from UBC Public Affairs today to teach us how to control the media. That’s right: in the MBA we learn how to be spin doctors! Not only was Paul Patterson an interesting and engaging speaker, he also provided a lot of useful information on how the media distorts news stories, much to the shock and horror of my classmates. I mean, they knew this stuff happened, but I don’t think they realized just how frequently and methodically the media manipulates our perception of reality.

Paul took us step-by-step through a story he did for the CBC, many years ago, on the dumping of medical waste in a local dump in Nova Scotia. At each point, he showed us how he had manipulated the message through not only visual and auditory cues, but also through how he interviewed people and edited those interviews together. In the end, he revealed that what had actually taken place was quite removed from what was portrayed in his story.

Though the story had focused on a man who “had been accused” of dumping waste, only to be contracted by the government to perform the same task again, the truth was that the man had actually called Paul to report the dumping in the first place! In fact, he had been contracted by the government the first time, but the government had hung him out to dry when what he was doing for them was uncovered. When they contacted him the second time, he called Paul in to blow the whistle. Sneaky or what?

The point of the whole lecture was to demonstrate the techniques used by reporters to ambush interviewees. Reporters’ underlying motivation is conflict. Paul demonstrated that not only should you, as a business person under attack, attempt to diffuse the conflict, but also capitalize on the opportunity to promote your key messages to the public. Sneaky? Yes. Smart use of an opportunity? Yes.

Though I may not find the topic of manipulating the public through the media palatable, Paul’s presentation did provoke a lot though on the topic within the class. His insight into the use of media should only serve to remind us of something we probably think we already know, especially in the current climate of “embedded” reporting in the war against Iraq: you can’t trust the media. Especially when you’re a business and the media knocks on your door.