I’m not a huge IM user, but as good as Trillian is for managing competition on multiple fronts, there’s still a gap to be filled in the IM world. Yet for all the IM competition, could Meebo or Wablet, or one of the other IM competitors please add the one feature I need? What do I want? Simple. I want profile-based presence for my instant messaging clients.
What I am talking about? I want the ability to set my presence information independantly for different sets of users. When I’m at work, my IM client should only show me as available to my work colleagues and select close friends (such as my wife), so I’m not randomly interrupted when I’m at work. Similarly, when I’m at home, my IM client should only show me as available to my personal friends, so I’m not interrupted by co-workers who assume that I’m always available. I shouldn’t have to have separate IM accounts for work and home.
Maybe the IM services aren’t flexible enough to enable this. But as a user, I just don’t care about those details.