Future Sound of Music

My discussions with Phil Johnson (of the local band Roadside Attraction) at the recent Entrepreneur Meetup were quite thought-provoking. Here’s a guy from a typical band trying to figure out how to “make it” – it sounds like every guy you knew in high school with a band, a three chord masterpiece, and immaculate hair. Except for the fact that Phil is part of a new breed of über-savvy independent artists. When people ask him if his band is trying to get signed by a label, he can only laugh and respond, “Why would we? We can do it all ourselves now!”

We can do it all ourselves? Damn straight – this guy gets what many in the record industry are fumbling to comprehend.

Welcome to the new reality for musicians (or any artist for that matter): any moderately talented garage band can fire up GarageBand and record high-quality audio both at home and on the road, capture photo and live video footage, and release it all via their web site. And they don’t even have to pay for the bandwidth if they use tools like BitTorrent. Anyone with a web browser and half-decent bandwidth can skarf it all down by the gigabyte, as much as they can find, and often as cheap as they can find it. Which brings us back to the dilemma facing the aforementioned recording industry: how does a band make any money?

As my buddy Kevin Burton pointed out, the challenges facing the music industry in its battle with file-sharing networks and darknets are quite similar to those the software industry has been dealing with for a long time: lots of people are stealing precious intellectual property that has negligible marginal cost of production. But, as Kevin points out, aren’t we forgetting the benefits of software piracy? Think of all the economic activity driven by software piracy – didn’t that more than offset the losses incurred by the industry? In particular, I recall one particular urban legend about Photoshop that makes me think this may not be so far-fetched.

A couple years back, there was a rumour that Adobe was leaking its software to pirate sites – or doing very little to prevent it at the very least. I don’t believe it was ever shown to be true, but it’s plausible enough from a business perspective to warrant consideration. The story goes something like this:

  1. Adobe wants to become the dominant player in the industry, so it leaks copies to pirate sites.
  2. Pirate sites distribute the software.
  3. Amateur web designer trying to build their first web sites start using whatever software they can find – and they easily find Photoshop.
  4. Fast forward a few years, those same web designers are now working at dot-coms building web sites – what software do they choose? That’s right, they choose Photoshop. Why? They already knew how to use it and heck, they weren’t footing the $800 for a copy of the software!

Once started, this system formed a nice feedback loop that effectively locked out competitors. Overpriced commercial software drives amateurs to piracy, software that is made easily accessible to those who know where to look. These amateurs get free software, become experts on the software, get locked into the software, and finally businesses hire the (now-expert) amateurs and foot the bill for the software. Can you say “business model”?

How does this apply to music? Well, first consider artists like Elton John – artists who own their whole back catalog (or, conversely, ask The Beatles, who don’t). These guys make lots of money every time they release a new album because fans buy not only the new album, but also two or three albums from the artist’s back catalog. The rights to the back catalog become a value multiplier. Will this model extend into the digital realm?

In a world where the marginal value of an individual song asymptotically approaches zero, albums in their current form cease to exist, and competition for audiences undergoes explosive growth, musicians will have to put aside the idea of making the money off individual songs and albums. Will an artist’s back catalog have value? Sure, but not the way it does right now. No one’s going to get rich selling albums; they’re going to get rich selling experiences. For what is music, but a mental shortcut to all the memories we associate with a particular song?

I predict that the value represented by a band’s back catalog will be indirectly captured in the prices of the only remaining asset of the artist that has any scarcity and hence any value (see the diamond-water paradox): their time. And ours. Think the Rolling Stones‘ ticket prices are exorbitant? Just wait. The winners in this game will be those artists that can that build and sustain an audience over the long term and craft experiences that form a deeper bond between the band and the listener that goes beyond the elements that can be captured in bits and bytes.

Of course, that does beg the question: how does a band keep themselves in mascara and spandex long enough to build this kind of value? This model requires long-term dedication to a band, the kind of dedication the music industry current model is incapable of providing – which, I would argue, is a good thing. The current pump-n-dump model of finding a pretty girl, teaching her to dance, writing songs for her, and hyping the hell out of her is directly responsible for the current deluge of craptacularly bad music. A “slow cook” approach is just the remedy we need – only those acts who actually have the musical talent, the dedication to their craft, and ability to forge lasting relationships with their audiences will be able to survive in this new environment.

Freedom & Privacy

My buddy Kevin was lamenting having to give his ID to get into LinuxWorld in San Francisco this week. Yes, the response from the LinuxWorld security was absurd (“it’s for security reasons”), but it’s interesting to note Kevin’s failure to grasp a key point: he didn’t have to go to LinuxWorld. Nobody was forcing him to reveal his identity – as long as LinuxWorld was up front with its requirements for entry (or offered a refund if Kevin refused to provide his ID) I’m not sure there’s anything wrong with what LinuxWorld did.

At the risk of infringing Bruce Schneier: privacy is a trade-off. It’s a free country – companies have a right to dictate the conditions under which they’re willing to sell to a consumer, and consumers have the right to decide whether or not they feel like accepting those terms. If you don’t like the terms, then there’s a simple solution: don’t buy the company’s product or service. It’s not like LinuxWorld security held Kevin down and went through his wallet – he could have just walked away.

It’s relatively easy to protect your privacy, as long as you’re willing to accept the inconvenience, cost, and lost opportunities. Don’t like companies tracking your purchasing habits? Fine – say good-bye to easy access to credit via credit cards, say good-bye to discount cards that “save” you money (the “save” is in quotes because the prices are usually inflated to encourage participation in discount schemes). Don’t want your movements to be traceable? Fine – get rid of your cell phone. Now, I’ll admit it’s effectively impossible to stand up to every company, all of the time, especially if you want to get anything done in life. But no one’s holding a gun to your head.

I think people overestimate the value of their freedom and privacy – they’ll scream bloody murder against laws that allow the government to collate data it already has on citizens, but sign away the same information in a heartbeat to save 10% on their groceries. It also appears people misunderstand the freedoms to which they think they’re entitled. Sure, you have a right to assemble – but only peacefully, without blocking free passage, and on public land. Sure, you have the right to free speech – but not to make threats, or spread libel. You can’t protest in the mall – it’s private property. And if you and a couple hundred friends are going to protest at the Democratic National Convention, don’t be surprised if the police put you in “free speech” cage. Those are the rules – any ideas of your own on the subject are merely creative works of fiction.

For those areas where you have a choice between preserving your privacy and buying into another product or service, it’s up to you to stick to your guns. If enough people had the courage to vote with their dollars, maybe companies would get the message. Until then, be prepared to present your “papers” along with your cash.